At [Alrasheedhomoeopathicclinic], we value the trust of our patients and customers. We always strive to provide high-quality homeopathic medicines and reliable medical services. This Refund & Return Policy explains the conditions under which refunds or returns are accepted.

1. Medicines & Products

  • For safety and hygiene reasons, opened or used medicines cannot be returned.
  • Returns are only accepted if:
    • The product delivered is incorrect
    • The product is damaged during delivery
    • The product is expired or defective on arrival
  • To be eligible for a return, the medicine must be unused, unopened, and in its original packaging.
  • Return requests must be made within 3 days of receiving the product.

2. Appointments & Consultation Fees

  • Appointment booking fees or consultation charges are non-refundable once the service is delivered.
  • If you cancel an appointment at least 24 hours before the scheduled time, you may reschedule it without extra charges.
  • No refund or rescheduling will be provided for missed appointments without prior notice.

3. Refund Process

  • Approved refunds will be processed via the original payment method (Bank Transfer, Easypaisa, JazzCash, etc.).
  • Please allow 5–7 business days for the amount to reflect in your account.
  • In some cases, a small processing fee may be deducted.

4. How to Request a Return or Refund

To request a return or refund, please contact us with the following details:

  • Order ID / Appointment ID
  • Reason for return/refund
  • Clear photos of the product (in case of damage or wrong delivery)

📞 Phone/WhatsApp: [+92 312 6911161]
📧 Email: [alrasheedhomoeopathicclinic@gmail.com
]

5. Non-Returnable Items

  • Opened or partially used medicines
  • Products returned without proof of purchase
  • Items returned after the 3-day eligibility period

Note:

This policy is designed to protect both patients and the clinic. By purchasing our products or booking appointments, you agree to this Refund & Return Policy.